.srx-chat-widget{--srx-font:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif;position:fixed;z-index:999999;font-family:var(--srx-font);font-size:14px;line-height:1.45;color:#17212b;box-sizing:border-box}.srx-chat-widget *{box-sizing:border-box}.srx-position-right{right:24px;bottom:24px}.srx-position-left{left:24px;bottom:24px}.srx-chat-toggle{position:relative;width:var(--srx-button-size);height:var(--srx-button-size);padding:15px;border:0;border-radius:var(--srx-button-radius);background:var(--srx-button-color);color:#fff;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:transform .2s ease,opacity .2s ease;outline:none}.srx-chat-toggle:hover{transform:translateY(-2px) scale(1.02)}.srx-chat-toggle:focus-visible{outline:3px solid rgba(37,211,102,.35);outline-offset:4px}.srx-chat-toggle svg,.srx-chat-toggle img{width:100%;height:100%;object-fit:contain}.srx-shadow-soft .srx-chat-toggle{box-shadow:0 10px 28px rgba(15,23,42,.22)}.srx-shadow-strong .srx-chat-toggle{box-shadow:0 16px 45px rgba(15,23,42,.42)}.srx-shadow-none .srx-chat-toggle{box-shadow:none}.srx-animation-pulse .srx-chat-toggle:before{content:"";position:absolute;inset:-7px;border:2px solid var(--srx-button-color);border-radius:inherit;opacity:0;animation:srxPulse 2.2s infinite}.srx-animation-bounce .srx-chat-toggle{animation:srxBounce 3s infinite}.srx-chat-widget.srx-open .srx-chat-toggle{transform:scale(.92)}.srx-unread-badge{position:absolute;right:-5px;top:-5px;min-width:22px;height:22px;padding:0 6px;border:2px solid #fff;border-radius:999px;background:#ef4444;color:#fff;font-size:11px;font-weight:700;line-height:18px;text-align:center}.srx-chat-popup{position:absolute;bottom:calc(var(--srx-button-size) + 16px);width:min(var(--srx-popup-width),calc(100vw - 32px));height:min(var(--srx-popup-height),calc(100vh - 120px));border-radius:20px;background:#f3f6f8;box-shadow:0 24px 80px rgba(15,23,42,.3);overflow:hidden;transform-origin:bottom;animation:srxOpen .22s ease both;display:flex;flex-direction:column}.srx-position-right .srx-chat-popup{right:0}.srx-position-left .srx-chat-popup{left:0}.srx-chat-header{height:82px;flex:0 0 82px;padding:14px 16px;background:var(--srx-header-color);color:#fff;display:flex;align-items:center;gap:12px}.srx-business-avatar{position:relative;width:48px;height:48px;flex:0 0 48px;border-radius:50%;background:rgba(255,255,255,.18);display:flex;align-items:center;justify-content:center;font-size:21px;font-weight:700;overflow:visible}.srx-business-avatar img{width:100%;height:100%;border-radius:50%;object-fit:cover}.srx-status-dot{position:absolute;right:0;bottom:1px;width:12px;height:12px;border:2px solid var(--srx-header-color);border-radius:50%;background:#94a3b8}.srx-status-dot.online{background:#34d399}.srx-business-info{display:flex;flex-direction:column;min-width:0;flex:1}.srx-business-info strong{font-size:16px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.srx-business-info span{font-size:12px;opacity:.9;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.srx-icon-button{border:0;background:transparent;color:inherit;cursor:pointer;width:34px;height:34px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;font-size:22px;line-height:1}.srx-icon-button:hover{background:rgba(255,255,255,.12)}.srx-prechat{position:absolute;inset:82px 0 0;background:#fff;z-index:5;overflow:auto}.srx-prechat-content{padding:24px}.srx-prechat h3{margin:0 0 6px;font-size:21px}.srx-prechat p{margin:0 0 22px;color:#64748b}.srx-prechat label{display:block;margin:0 0 14px}.srx-prechat label>span{display:block;margin-bottom:6px;font-size:12px;font-weight:700;color:#475569}.srx-prechat input[type=text],.srx-prechat input[type=email],.srx-prechat input[type=tel],.srx-rating-panel textarea{width:100%;min-height:44px;border:1px solid #cbd5e1;border-radius:10px;padding:9px 12px;font:inherit;background:#fff;color:#0f172a;outline:none}.srx-prechat input:focus,.srx-rating-panel textarea:focus{border-color:var(--srx-button-color);box-shadow:0 0 0 3px rgba(37,211,102,.12)}.srx-consent{display:flex!important;align-items:flex-start;gap:8px}.srx-consent span{font-weight:400!important;line-height:1.45}.srx-primary-button{width:100%;min-height:44px;border:0;border-radius:10px;background:var(--srx-button-color);color:#fff;font-weight:700;cursor:pointer}.srx-primary-button:disabled{opacity:.55;cursor:not-allowed}.srx-form-error{min-height:20px;margin-top:8px;color:#dc2626;font-size:12px}.srx-chat-screen{height:calc(100% - 82px);display:flex;flex-direction:column}.srx-context-bar{flex:0 0 auto;padding:8px 12px;border-bottom:1px solid #e2e8f0;background:#fff;display:flex;gap:8px}.srx-context-bar select{max-width:100%;height:32px;border:1px solid #dbe2ea;border-radius:8px;background:#fff;padding:0 28px 0 9px;color:#334155;font:inherit;font-size:12px}.srx-messages{flex:1;min-height:0;padding:16px 14px;overflow:auto;scroll-behavior:smooth;background:linear-gradient(rgba(245,247,249,.92),rgba(245,247,249,.92)),radial-gradient(circle at 25px 25px,#dfe6e9 2px,transparent 2px);background-size:auto,50px 50px}.srx-message{display:flex;margin:0 0 10px}.srx-message.agent{justify-content:flex-start}.srx-message.visitor{justify-content:flex-end}.srx-message-bubble{max-width:82%;padding:9px 11px 6px;border-radius:14px;background:var(--srx-agent-bubble);box-shadow:0 1px 2px rgba(15,23,42,.08);word-break:break-word}.srx-message.visitor .srx-message-bubble{background:var(--srx-visitor-bubble);border-bottom-right-radius:4px}.srx-message.agent .srx-message-bubble{border-bottom-left-radius:4px}.srx-message-text{white-space:pre-wrap}.srx-message-meta{margin-top:4px;display:flex;align-items:center;justify-content:flex-end;gap:4px;color:#64748b;font-size:10px}.srx-message-status.failed{color:#dc2626}.srx-message-media{display:block;max-width:240px;max-height:210px;border-radius:9px;margin-bottom:5px;object-fit:cover}.srx-message-file{display:flex;align-items:center;gap:8px;color:#0f766e;text-decoration:none;font-weight:600}.srx-message-audio,.srx-message-video{max-width:240px;width:100%;margin-bottom:4px}.srx-day-divider{text-align:center;margin:12px 0;color:#64748b;font-size:11px}.srx-day-divider span{display:inline-block;padding:4px 9px;border-radius:99px;background:rgba(255,255,255,.8)}.srx-loading-dots{display:flex;gap:4px;justify-content:center;margin:32px auto}.srx-loading-dots i,.srx-typing-indicator span{width:7px;height:7px;border-radius:50%;background:#94a3b8;animation:srxDot 1.2s infinite}.srx-loading-dots i:nth-child(2),.srx-typing-indicator span:nth-child(2){animation-delay:.15s}.srx-loading-dots i:nth-child(3),.srx-typing-indicator span:nth-child(3){animation-delay:.3s}.srx-typing-indicator{padding:4px 14px 7px;display:flex;align-items:center;gap:4px;color:#64748b;background:#f8fafc;font-size:11px}.srx-typing-indicator em{font-style:normal;margin-left:4px}.srx-composer{flex:0 0 auto;min-height:58px;padding:8px 9px;border-top:1px solid #e2e8f0;background:#fff;display:flex;align-items:flex-end;gap:4px}.srx-composer .srx-icon-button{color:#64748b;font-size:19px}.srx-composer textarea{flex:1;min-width:0;max-height:110px;resize:none;border:0;background:#f1f5f9;border-radius:18px;padding:9px 13px;color:#0f172a;font:inherit;line-height:1.35;outline:none}.srx-composer textarea:focus{box-shadow:inset 0 0 0 1px #cbd5e1}.srx-send-button{width:38px;height:38px;flex:0 0 38px;border:0;border-radius:50%;background:var(--srx-button-color);color:#fff;cursor:pointer;font-size:16px;display:flex;align-items:center;justify-content:center}.srx-send-button:disabled{opacity:.55}.srx-chat-footer{height:28px;flex:0 0 28px;padding:4px 12px;background:#fff;display:flex;align-items:center;justify-content:center;gap:10px;color:#94a3b8;font-size:10px}.srx-chat-footer button{border:0;background:none;color:#64748b;text-decoration:underline;font:inherit;cursor:pointer}.srx-emoji-picker{position:absolute;left:10px;right:10px;bottom:92px;z-index:4;padding:10px;border:1px solid #e2e8f0;border-radius:14px;background:#fff;box-shadow:0 12px 35px rgba(15,23,42,.16);display:grid;grid-template-columns:repeat(8,1fr);gap:4px;max-height:170px;overflow:auto}.srx-emoji-picker button{border:0;background:transparent;border-radius:7px;padding:5px;cursor:pointer;font-size:20px}.srx-emoji-picker button:hover{background:#f1f5f9}.srx-rating-panel{position:absolute;inset:82px 0 0;z-index:8;background:rgba(15,23,42,.42);padding:20px;display:flex;align-items:center;justify-content:center}.srx-rating-panel>div{position:relative;width:100%;padding:22px;border-radius:16px;background:#fff;text-align:center}.srx-rating-panel h3{margin:0 0 14px}.srx-rating-close{position:absolute;top:8px;right:8px;border:0;background:none;font-size:24px;cursor:pointer}.srx-stars{display:flex;justify-content:center;gap:4px;margin-bottom:14px}.srx-stars button{border:0;background:none;color:#cbd5e1;font-size:30px;cursor:pointer;padding:2px}.srx-stars button.active{color:#f59e0b}.srx-rating-panel textarea{margin-bottom:12px;resize:vertical}.srx-upload-progress{padding:8px 12px;border-top:1px solid #e2e8f0;background:#fff;color:#64748b;font-size:12px}.srx-recording{color:#dc2626!important;animation:srxBlink 1s infinite}.srx-toast{position:absolute;left:14px;right:14px;bottom:95px;z-index:12;padding:10px 12px;border-radius:10px;background:#0f172a;color:#fff;box-shadow:0 8px 30px rgba(15,23,42,.2);font-size:12px}.srx-toast.error{background:#b91c1c}.srx-chat-widget.srx-dark .srx-chat-popup{background:#111827;color:#e5e7eb}.srx-chat-widget.srx-dark .srx-chat-screen,.srx-chat-widget.srx-dark .srx-messages{background:#111827}.srx-chat-widget.srx-dark .srx-context-bar,.srx-chat-widget.srx-dark .srx-composer,.srx-chat-widget.srx-dark .srx-chat-footer,.srx-chat-widget.srx-dark .srx-typing-indicator{background:#1f2937;border-color:#374151}.srx-chat-widget.srx-dark .srx-context-bar select,.srx-chat-widget.srx-dark .srx-composer textarea{background:#111827;border-color:#374151;color:#e5e7eb}.srx-chat-widget.srx-dark .srx-prechat,.srx-chat-widget.srx-dark .srx-rating-panel>div,.srx-chat-widget.srx-dark .srx-emoji-picker{background:#1f2937;color:#e5e7eb}.srx-chat-widget.srx-dark .srx-prechat p,.srx-chat-widget.srx-dark .srx-prechat label>span{color:#cbd5e1}.srx-chat-widget.srx-dark .srx-prechat input,.srx-chat-widget.srx-dark .srx-rating-panel textarea{background:#111827;border-color:#475569;color:#e5e7eb}.srx-chat-widget.srx-dark .srx-message.agent .srx-message-bubble{color:#0f172a}.srx-chat-widget.srx-dark .srx-chat-footer{color:#94a3b8}.srx-chat-widget [hidden]{display:none!important}@keyframes srxOpen{from{opacity:0;transform:translateY(12px) scale(.96)}to{opacity:1;transform:none}}@keyframes srxPulse{0%{opacity:.55;transform:scale(.86)}80%,100%{opacity:0;transform:scale(1.25)}}@keyframes srxBounce{0%,88%,100%{transform:translateY(0)}92%{transform:translateY(-10px)}96%{transform:translateY(-4px)}}@keyframes srxDot{0%,60%,100%{transform:translateY(0);opacity:.45}30%{transform:translateY(-4px);opacity:1}}@keyframes srxBlink{50%{opacity:.45}}@media(max-width:600px){.srx-chat-widget{right:12px!important;left:12px!important;bottom:12px}.srx-chat-toggle{margin-left:auto}.srx-position-left .srx-chat-toggle{margin-left:0}.srx-chat-popup{position:fixed;inset:0!important;width:100vw;height:100dvh;max-width:none;max-height:none;border-radius:0}.srx-chat-header{padding-top:max(14px,env(safe-area-inset-top));height:calc(82px + env(safe-area-inset-top));flex-basis:calc(82px + env(safe-area-inset-top))}.srx-chat-screen{height:calc(100% - 82px - env(safe-area-inset-top));padding-bottom:env(safe-area-inset-bottom)}.srx-prechat{top:calc(82px + env(safe-area-inset-top))}.srx-rating-panel{top:calc(82px + env(safe-area-inset-top))}.srx-message-bubble{max-width:88%}}